Effective Date: December 1, 2025

Exclusive Vision (“Company,” “we,” “us,” or “our”) respects your privacy. This Policy explains how we collect, use, share, and protect information when you use our website and Services.

1) Information We Collect

You provide: name, email, phone number, and any information submitted through forms or during coaching/booking; billing details when applicable.
Automatically: IP address, device/browser type, pages visited, and similar analytics via cookies or pixels.

2) How We Use Information

We use your information to:

-Provide and improve the Services;

-Process inquiries, bookings, and payments;

-Send transactional/service communications (e.g., confirmations, reminders, updates);

-Send promotional/marketing communications only if you have opted in (email, SMS, WhatsApp);

-Comply with legal obligations and enforce our Terms.

SMS/WhatsApp: If you opt in, we may contact you by SMS and/or WhatsApp. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe; HELP for help. Consent is not required to purchase.

3) Legal Bases (EEA/UK users)

We process personal data based on: contract (to provide Services), legitimate interests (to improve and secure Services), consent (marketing/SMS/WhatsApp), and legal obligations.

4) Sharing of Information

We do not sell or rent personal information.
We share data only with service providers that help us operate (e.g., web hosting, analytics, email/SMS/WhatsApp platforms, scheduling, payment processing). These providers are bound by contract to use data only on our instructions and to protect it. We do not share data with “affiliates” for their own marketing.

5) Data Retention

We keep personal data only as long as necessary for the purposes above (e.g., for the life of your account/engagement), to comply with legal, tax, and accounting requirements, and to maintain consent/opt-out records. When no longer needed, we delete or anonymize it.

6) Your Choices

-SMS/WhatsApp: reply STOP to opt out (we also honor STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT). Reply HELP for assistance.

-Email: [email protected].

-Cookies: manage in your browser settings; some features may not function without cookies.

-Access/Correct/Delete: contact [email protected] to request access, correction, portability, or deletion as permitted by law.

7) Security

We use reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure.

8) International Transfers

If you access the Services from outside the country where our systems or providers are located, your information may be transferred internationally subject to appropriate safeguards.

9) Children

The Services are not directed to individuals under 18. We do not knowingly collect data from children.

10) Third-Party Sites

Our website may link to third-party sites; their practices are not governed by this Policy.

11) Changes to this Policy

We may update this Policy. The “Effective Date” will reflect the latest version.

12) Contact

Email: [email protected]